How can agents leverage knowledge to help customers? You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Sea...

How do I publish my content in other languages? If you have configured your Help Center to support multiple languages, you can publish content in your supported lang...

How do I customize my Help Center? You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to l...

What are these sections and articles doing here? This FAQ is a section in the General category of your help center knowledge base. We created this category and a few ...